1. Acceptance of these Terms
By using this website, submitting an inquiry, confirming a booking, accepting a quotation or proposal, making a payment, or instructing The Consultants to begin work after receiving these Terms, you agree to the provisions that apply to that activity. Mandatory rights that cannot legally be waived remain unaffected.
2. Services
The Consultants provides business consulting, strategy, trading and markets consultancy, AI and automation consulting, digital transformation, venture building, private advisory, executive education and related professional services. The exact scope of any paid engagement is determined by the applicable written proposal, quotation, confirmation, invoice, booking or other written communication.
3. When an engagement begins
An inquiry alone does not create a paid engagement. An engagement begins only when The Consultants confirms acceptance in writing and any stated booking, payment or onboarding condition has been satisfied. The Consultants may decline an inquiry or engagement before acceptance.
4. Priority of documents
If a specific written proposal, quotation, engagement letter, booking confirmation or mutually accepted written instruction conflicts with these general Terms, the specific written terms for that engagement prevail to the extent of the conflict. The Client Engagement Terms, Refund and Cancellation Policy, Privacy Policy and applicable disclaimers are incorporated into these Terms.
5. Client responsibilities
- Provide accurate, complete and timely information reasonably required for the work.
- Review assumptions, decisions and deliverables within the time reasonably requested.
- Obtain any internal approvals, permissions, licenses or third-party rights needed for materials supplied by the client.
- Remain responsible for business, investment, operational, legal, tax, accounting and implementation decisions unless a written engagement expressly assigns a specific responsibility to The Consultants.
6. Fees and payment
Fees, payment stages and due dates are those stated in the applicable quotation, invoice, booking or written confirmation. Unless stated otherwise, payment is considered complete only when cleared funds are received. Bank charges, transfer costs, payment-provider fees, taxes or similar charges imposed on the sender or transaction are borne by the client unless expressly stated otherwise.
The Consultants may suspend scheduling, delivery, access or further work while an amount is overdue, without being responsible for resulting timeline changes.
7. Changes in scope
Requests outside the agreed scope, additional meetings, new analysis, revised objectives, material rework caused by changed instructions, additional deliverables or accelerated deadlines may be treated as additional work. The Consultants may provide a revised fee, timeline or written confirmation before proceeding.
8. Timelines and client delays
Timelines are based on the information, access, approvals and payments expected at the time of confirmation. Delay by the client or a third party may extend delivery dates. Unless expressly stated as a guaranteed deadline, dates are reasonable targets rather than absolute guarantees.
9. Consultations and meetings
Consultations are scheduled for the agreed duration. A late arrival by the client does not automatically extend the session. Rescheduling and cancellation are governed by the Refund and Cancellation Policy. Recording a consultation or meeting requires the consent of all participants.
10. Confidentiality
Each party shall use reasonable care to protect non-public information received from the other and use it only for the engagement. Confidentiality does not apply to information that is public through no breach, was already lawfully known, is independently developed, is lawfully received from another source, or must be disclosed by law. A separate NDA may supplement or replace this clause where agreed in writing.
11. Intellectual property and deliverables
Unless a specific engagement states otherwise, upon full payment the client receives a perpetual right to use the final paid deliverables for the client’s own business purposes. The Consultants retains ownership of pre-existing methods, know-how, frameworks, templates, tools, software, models, general techniques and reusable materials. Drafts, working files and internal research are not included unless specifically agreed.
12. Third-party information and tools
Work may rely on information, data, platforms, software or services provided by third parties. The Consultants may reasonably rely on sources believed to be appropriate but does not control third-party availability, accuracy, security, pricing, policies or changes.
13. AI and automated tools
Where appropriate, The Consultants may use professional software, automation and AI-assisted tools as part of internal analysis or workflow. Human judgment remains part of the consulting process. Confidential information will be handled in accordance with the confidentiality and privacy obligations applicable to the engagement.
14. No guarantee of results
Consulting and advisory services support decisions but cannot guarantee revenue, profit, funding, market performance, regulatory approval, business success, investment returns or any other particular outcome. Results depend on circumstances outside The Consultants’ control, including execution by the client, market conditions and third parties.
15. Trading and market matters
Any trading, market, forex, digital-asset, futures or leveraged-market service is additionally subject to the Financial and Trading Disclaimer. Markets involve risk, including loss of capital.
16. Limitation of liability
To the maximum extent permitted by applicable law, The Consultants is not liable for indirect, incidental, special or consequential loss, lost profit, lost opportunity or loss arising from decisions made by the client or third parties. Where liability cannot lawfully be excluded, aggregate liability relating to a particular paid engagement is limited to the fees actually paid to The Consultants for the service giving rise to the claim, except where a greater liability is required by mandatory law or arises from fraud, willful misconduct or other liability that cannot legally be limited.
17. Termination and suspension
Either party may end an ongoing engagement where permitted by its specific terms. The Consultants may suspend or terminate work for non-payment, unlawful requests, abusive conduct, material breach, security concerns, conflicts of interest, or failure to provide information necessary to continue. Fees for completed work, reserved capacity and non-refundable amounts remain due.
18. Electronic communications and acceptance
Email, website submissions, WhatsApp or other written electronic communications used by the parties may be relied upon for instructions, confirmations, approvals and records. Electronic acceptance and payment may evidence agreement where permitted by law.
19. Force majeure
Neither party is responsible for delay caused by events reasonably beyond its control, including major outages, natural events, war, civil disruption, government action, telecommunications failure, platform failure or similar circumstances. Performance will resume as reasonably possible.
20. Governing law and disputes
These Terms are governed by the applicable laws of Lebanon, subject to any mandatory law that must apply to a client in another jurisdiction. The parties should first attempt in good faith to resolve a dispute directly. If it cannot be resolved, the competent courts of Beirut, Lebanon shall have jurisdiction unless another forum is required by mandatory law or agreed in writing.
21. Severability and updates
If part of these Terms is unenforceable, the remaining provisions continue to apply to the extent permitted by law. The Terms may be updated for future use; an existing paid engagement remains governed by the version accepted for that engagement unless the parties agree otherwise.
22. Contact
Questions about these Terms may be raised through the Contact page or at +961 70 979 696.